We had a GREAT TIME....Lee and her husband have done such a GREAT JOB....with the new upgrades of the cabins..
For $175 a night we expect to check into a ready cabin. My father's cabin's bed had huge blood spots on the mattress cover. In our cabin, the a/c unit was leaking in the living room floor and wall, grease must have been on the stove because we had heavy smoke during cooking and something that looked like ash was blown in the air over the food, the windows don't have screens so flies were excessive when airing it out. One of the shower's handles kept turning, so it would not turn on. We called and spoke to Tiffani, and things were eventually taken care of. We demanded one night be comped because of the excessive issues. Tiffani was VERY rude, argued, had excuses for everything, and made us feel as though we were in the wrong. Because of the poor customer service we will not be returning.
May 2017: The new property management team are exceptional with service and assistance. The cabins have been upgraded and were very clean. The access to the river is the best in the vicinity, with a deep fresh watering hole. We had a great family vacation and have rebooked for later in the summer! We are very happy campers.
Frio Acres is a US Travel Agency based in Concan, Texas. Frio Acres is located at 1047 Co Rd 350, Concan, TX 78838, USA.
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